following question. setting conversation on the phone participants:o Brazilian and an American shop assistant Functions:talking on the phone . complaining and giving directions Level of formality:formal Instructions You have got a problem with a pair of sneakers that you bought last week Make a phone call to the store and solve the problem. (http://ptimmagine com/. http://ptimmagine .com/x191/bxp37683- photo . Acesso em: 17/06/2007 5TH - You make a phone call to the store. (CHOOSE THE RIGHT AL TERNATIVE TO COMPI LENTE THE BLANK) Shop Assistant:Hello , Sneaker's Super Store __ you? You: Yes please. (A)Can I assist (B)Can I help Read the text below and then answer the 1 ponto

Question

following question. setting conversation on the phone participants:o Brazilian and an American shop assistant Functions:talking on the phone . complaining and giving directions Level of formality:formal Instructions You have got a problem with a pair of sneakers that you bought last week Make a phone call to the store and solve the problem. (http://ptimmagine com/. http://ptimmagine .com/x191/bxp37683- photo . Acesso em: 17/06/2007 5TH - You make a phone call to the store. (CHOOSE THE RIGHT AL TERNATIVE TO COMPI LENTE THE BLANK) Shop Assistant:Hello , Sneaker's Super Store __ you? You: Yes please. (A)Can I assist (B)Can I help Read the text below and then answer the 1 ponto

Answer 1

alternativa correta para completar o diálogo é:Shop Assistant: Hello, Sneaker's Super Store __ you?You: Yes please.(B) Can I helpExplicação: Neste contexto formal, a opção "Can I help" é mais adequada para um assistente de loja que oferece ajuda ao cliente.

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