Question
Value can be expressed as which of the following equations? Customer value=customer benefits - customer costs Customer value=customer costs + customer benefits Customer value=customer costs - customer benefits Customer value=customer benefits times customer costs
Solution
4.3
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Fabrício
Profissional · Tutor por 6 anos
Resposta
The correct equation for expressing customer value is:
This equation represents the net value that a customer receives from a product or service, taking into account both the benefits and the costs associated with it.