SECTION B (60 MARKS) Answer any three questions in this section 11. a)What are some common problems you might encounter during software installation and how would you resolve them? b)Explain the differences between a full , custom and typical installation of a software. 6 marks) 6 marks) C)Explain any four benefits of software testing. (8 marks) 12. a)Factors that one should consider when choosing an Operating System to install to a computer. (12 marks) b)Explain any four requirements needed for a computer to be installed with an Operating System. marks) 13. a)Explain the process/steps one takes during the installation of a new software in a computer. 6 marks b)Explain the process/steps one takes during uninstallation of an existing software in a computer. (4 ma c) Discuss the factors one has to consider before buying a computer software (10) 6 14. a)What are the benefits of software configuration management? b)List the components of Software configuration. c)Describe the roles of the participants in the software configuration manager process.

11. a) Common problems during software installation and their resolutions:<br />- **Incompatibility Issues**: Ensure that the software is compatible with your operating system and hardware. Check the system requirements and update drivers if necessary.<br />- **Insufficient Disk Space**: Ensure that there is enough disk space available for the software installation. Free up space or use an external drive if needed.<br />- **Corrupted Installation Files**: Re-download the software installer or use a trusted source. If the issue persists, try reinstalling the software.<br />- **Internet Connection Issues**: Ensure a stable internet connection, especially for online installations. Use a reliable connection and try again.<br /><br />b) Differences between full, custom, and typical installations of software:<br />- **Full Installation**: Installs all features and components of the software, including additional tools and add-ons. Suitable for comprehensive use.<br />- **Custom Installation**: Allows you to select specific features and components to install. Ideal for limited use or when space is a concern.<br />- **Typical Installation**: Installs the core features and components of the software, excluding additional tools and add-ons. Suitable for standard use.<br /><br />c) Benefits of software testing:<br />- **Error Detection**: Identifies and fixes errors and bugs in the software, ensuring it functions correctly.<br />- **Quality Assurance**: Ensures that the software meets quality standards and is ready for release.<br />- **User Satisfaction**: Enhances user experience by ensuring the software is reliable and performs as expected.<br />- **Security**: Detects potential security vulnerabilities and helps in implementing security measures.<br /><br />12. a) Factors to consider when choosing an Operating System:<br />- **Compatibility**: Ensure the operating system is compatible with your hardware and software.<br />- **Performance**: Choose an operating system that offers good performance and resource management.<br />- **Security**: Opt for an operating system with robust security features to protect your data.<br />- **User Interface**: Consider the ease of use and familiarity of the operating system's interface.<br />- **Support and Updates**: Ensure the operating system receives regular updates and support from the developer.<br /><br />b) Requirements for a computer to be installed with an Operating System:<br />- **Hardware Compatibility**: Ensure the computer meets the minimum hardware requirements for the operating system.<br />- **Sufficient Disk Space**: Ensure there is enough disk space available for the operating system installation.<br />- **Internet Connection**: A stable internet connection is required for downloading and installing the operating system.<br />- **Bootable Media**: The computer must have bootable media, such as a USB drive or CD/DVD, to start the installation process.<br /><br />13. a) Steps during the installation of new software:<br />- **Download or Obtain the Installer**: Acquire the software installer from a trusted source.<br />- **Run the Installer**: Launch the installer and follow the on-screen instructions.<br />- **Accept Terms and Conditions**: Read and accept the software's terms and conditions.<br />- **Select Installation Location**: Choose the destination directory for the software.<br />- **Complete the Installation**: Follow the prompts to complete the installation process.<br /><br />b) Steps during the uninstallation of existing software:<br />- **Open Control Panel**: Access the control panel on your computer.<br />- **Navigate to Programs**: Go to the Programs section.<br />- **Select Uninstall**: Choose the software you want to remove and select 'Uninstall'.<br />- **Follow Prompts**: Follow the on-screen instructions to complete the uninstallation process.<br />- **Remove Leftover Files**: Use a third-party uninstaller or manually delete leftover files to ensure a clean uninstallation.<br /><br />c) Factors to consider before buying computer software:<br />- **Compatibility**: Ensure the software is compatible with your operating system and hardware.<br />- **Functionality**: Evaluate the software's features and functionality to ensure it meets your needs.<br />- **User Reviews**: Read user reviews and ratings to gauge the software's reliability and performance.<br />- **Support and Updates**: Consider the availability of support and updates from the developer.<br />- **Cost**: Evaluate the cost of the software and compare it with other alternatives.<br />- **Licensing**: Understand the licensing terms and ensure they align with your usage needs.<br />- **Vendor Reputation**: Research the vendor's reputation and reliability in providing software.<br /><br />14. a) Benefits of software configuration management:<br />- **Version Control**: Helps in tracking and managing different versions of software.<br />- **Change Management**: Facilitates the process of making changes to software.<br />- **Release Management**: Ensures proper planning and coordination of software releases.<br />- **Configuration Tracking**: Provides a clear picture of the software's current state.<br />- **Problem Resolution**: Assists in identifying and resolving issues related to software configuration.<br /><br />b) Components of Software Configuration:<br />- **Configuration Items**: Include software, hardware, and other assets.<br />- **Configuration Data**: Include information about the software and its components.<br />- **Configuration Management System**: The tools and processes used for configuration management.<br />- **Configuration Status Accounting**: Tracking and reporting the status of configuration items.<br /><br />c) Roles of participants in the software configuration manager process:<br />- **Software Configuration Manager**: Responsible for overseeing the configuration management process.<br />- **Configuration Analyst**: Manages and maintains the configuration