Question
Explain s positive impacts of ICT in communication (10 Marks) 2. Explain 5 roles of communication in the society/business environments (10 Marks) 3 . Discuss 5 barriers to effective communication (10 Marks) 4 . Discuss 5 weaknesses of using visual and audio visual aid of communication (10 Marks) 5 Explain 5 importance of using non verbal communication Cio Marks) 6 Explain aspects you should consider when choosing medium of passing a message (10 Marks) 7 . Explain ways you can overcome barriers to effective communication (10 Marks)
Solution
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(308 Votos)
Idalina
Elite · Tutor por 8 anos
Resposta
1. Five positive impacts of ICT in communication:a. Increased connectivity: ICT enables instant communication through emails, social media, and messaging platforms, connecting people globally.b. Enhanced information sharing: ICT facilitates the sharing of information through digital platforms, making it accessible to a wider audience.c. Improved efficiency: ICT streamlines communication processes, making them faster and more efficient, leading to increased productivity.d. Cost-effective communication: ICT reduces communication costs by eliminating the need for physical mail and long-distance phone calls.e. Enhanced collaboration: ICT enables real-time collaboration through video conferencing, shared documents, and online meetings, fostering teamwork and cooperation.2. Five roles of communication in society/business environments:a. Facilitates decision-making: Effective communication ensures that information is accurately conveyed, enabling informed decision-making.b. Promotes understanding: Communication helps in understanding diverse perspectives, fostering empathy and reducing conflicts.c. Enhances relationships: Effective communication strengthens relationships by promoting trust, respect, and understanding.d. Facilitates problem-solving: Communication is crucial in identifying and resolving problems by ensuring that all relevant information is shared.e. Supports organizational goals: Communication is essential for aligning employees with organizational objectives, ensuring everyone is on the same page.3. Barriers to effective communication:a. Physical barriers: Distance, noise, and environmental factors can hinder communication.b. Psychological barriers: Stress, emotions, and preconceived notions can impede effective communication.c. Language barriers: Differences in language or jargon can lead to misunderstandings.d. Cultural barriers: Cultural differences can affect communication styles and interpretations.e. Technological barriers: Inadequate technology or lack of technical skills can hinder effective communication.4. Five weaknesses of using visual and audiovisual aids in communication:a. Over-reliance on visuals: Relying too heavily on visual aids can detract from the message and make it less effective.b. Poor design: Inadequate or poorly designed visual aids can confuse the audience and detract from the message.c. Technical issues: Malfunctioning equipment or technical difficulties can disrupt the communication process.d. Limited accessibility: Not all audience members may have access to the necessary equipment or technology to view visual aids.e. Distraction: Overuse of visual aids or distracting elements can divert attention away from the main message.5. Five importance of using non-verbal communication:a. Enhances understanding: Non-verbal cues such as facial expressions and body language can convey emotions and intentions more effectively than words alone.b. Builds rapport: Effective use of non-verbal communication can help build trust and rapport with others.c. Clarifies messages: Non-verbal cues can reinforce or contradict verbal messages, providing clarity and reducing misunderstandings.d. Regulates interactions: Non-verbal communication helps manage the flow of conversation and indicates when it is appropriate to speak or listen.e. Adapts to cultural differences: Non-verbal communication can vary across cultures, and understanding these differences is crucial for effective cross-cultural communication.6. Aspects to consider when choosing a medium for passing a message:a. Audience characteristics: Consider the age, education level, and preferences of the audience to choose an appropriate medium.b. Message complexity: Choose a medium that effectively conveys the complexity of the message.c. Urgency: Consider the urgency of the message and choose a medium that allows for immediate communication.d. Cost: Evaluate the cost-effectiveness of different mediums and choose the one that provides the best value for money.e. Feedback mechanism: Ensure the chosen medium allows for feedback and interaction with the audience.7. Ways to overcome barriers to effective communication:a. Active listening: Pay attention to the speaker, avoid distractions, and provide feedback to ensure understanding.b. Clarification: Ask questions to clarify any doubts or misunderstandings.c. Empathy: Understand and consider the perspectives and emotions of others to foster effective communication.d. Non-verbal cues: Use appropriate non-verbal cues such as eye contact, nodding, and facial expressions to convey understanding and engagement.e. Training and development: Provide training on effective communication skills to enhance understanding and reduce barriers.