Which of the following is a good strategy for effectively handling demanding customers? Select one: a. Accommodate every wish of the customer C b. Avoid addressing the customer using his or her name C c. Retaliate verbally when the customer becomes unreasonable d. Be professional and respect the customer

Question

Which of the following is a good strategy for effectively handling demanding customers? Select one: a. Accommodate every wish of the customer C b. Avoid addressing the customer using his or her name C c. Retaliate verbally when the customer becomes unreasonable d. Be professional and respect the customer

Answer 1

The correct answer is option d. Being professional and respectful towards the customer is a good strategy for effectively handling demanding customers. It is important to maintain a calm and professional demeanor, even when dealing with difficult situations. This approach helps to de-escalate the situation and shows the customer that you are committed to resolving their concerns. It also helps to build trust and maintain a positive relationship with the customer.

Question

Solution

Resposta