53. A business wants to send a mailing to all customers who have ordered at least 2,500 in merchandise in the past year. To obtain the appropriate list of customers, the business should set the query by A. credit rating and location. B. product code and zip code. C. sales dollars and dates. D. last name and account number. 54. Which of the following is most likely to be a short-term financial goal: A. Opening a business B. Paying off a mortgage C. Saving for retirement D. Paying off credit card debt 55. People commonly resist change because they A. have a positive attitude. B. see the big picture. C. show flexibility. D. fear the unknown. 56. Which of the following is a habit-forming substance that many people may not consider harmful: A. Cigarettes B. Alcohol C. Coffee D. Prescription painkillers 57. A business's brand promise is what the business intends to A. use as a trademark. B. name its product. C. sell to the target market. D. provide the customer. 58. Banks and credit unions profit from which of the following items when issuing credit cards: A. Principal B. Interest C. Stocks D. Invoices

53. C. sales dollars and dates.<br />To obtain the appropriate list of customers who have ordered at least $2,500 in merchandise in the past year, the business should set the query by sales dollars and dates. This will allow them to filter out customers based on the amount they have spent and the time period in which they made their purchases.<br /><br />54. D. Paying off credit card debt<br />Paying off credit card debt is most likely to be a short-term financial goal. Opening a business is a long-term goal, paying off a mortgage is typically a medium-term goal, and saving for retirement is a long-term goal.<br /><br />55. D. fear the unknown.<br />People commonly resist change because they fear the unknown. Change can be intimidating and uncertain, leading to fear and resistance.<br /><br />56. C. Coffee<br />Coffee is a habit-forming substance that many people may not consider harmful. While excessive consumption of coffee can have negative effects, it is generally considered safe and is often consumed in moderation.<br /><br />57. D. provide the customer.<br />A business's brand promise is what the business intends to provide the customer. It is a statement that communicates the value and experience that the business aims to deliver to its customers.<br /><br />58. B. Interest<br />Banks and credit unions profit from interest when issuing credit cards. Interest is the fee charged to borrowers for the use of the lender's money. When a customer carries a balance on their credit card, the bank earns interest on that balance.